The Water Your Whole Family Deserves.

Whole-home filtration, backed by real customers — not just our word for it.

Neptune whole home water filtration system installed at a Melbourne home
Stefan from Neptune Filtration with customer Girish at his installed system
Neptune whole home water filtration system installed at a Melbourne home
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Real Customers, Real Results

Don't Take Our Word For It

“The hair loss has reduced significantly.”Nishanth · Strathtulloh
“Crystal clear. You can tell straight away.”Jim · Point Cook
“Especially the hair. It's much, much softer.”Jan & Peter · Beaumaris
“My scalp was itchy. Now I forget it.”Lech · Keysborough
“Couldn't have asked for a better installation.”Girish · Ashwood
“My eczema’s gone. I’m not saying this to promote, but it’s true.”Cecilio · Cranbourne West
“We drink straight from the taps now.”Marcus · Lyndhurst
“My friend told me, my hair looks better than before.”June · Point Cook
FAQs

Common Questions

What does whole home filtration do?

It filters your water on your mains line, where it comes into your home. So every tap, shower and appliance runs on filtered water, not just the kitchen tap.

Melbourne water is safe to drink. Why filter it?

It is safe. Chlorine, and in parts of Melbourne chloramine, is added to keep it that way on its way to you, and it’s still in the water when it reaches your shower and your glass. Our system reduces it before it gets to your taps.

Will it affect my water pressure?

No. It’s sized for the whole home, so you keep full pressure at every tap and shower.

Does someone need to come to my home?

No. Answer a few quick questions, have a quick chat with our team, and get your price without anyone coming to your home. Our plumbers only come out on install day.

How long does installation take?

2–3 hours on the day, done by our own dedicated plumbing team. On average it’s about 5 days from going ahead to installed.

What about filter changes?

About once a year. A fresh set is delivered to your door, and you swap them yourself with our step-by-step video.

What if I’m not happy with it?

You’re covered by our 30-day money-back guarantee, plus a 7-year workmanship warranty on the install.

Stefan, founder of Neptune Filtration
Who's Behind Neptune

I'm Stefan.

My own eczema and scalp issues are what pulled me into this industry in the first place — chasing a natural fix became a genuine passion. Before Neptune, I worked for other filtration companies, learning the industry inside out and speaking with 1000+ customers along the way — so I know exactly what it takes to fix your concern.

Whatever it is, I'm confident we'll fix it. I know the level we operate at — that's exactly why my face is on every ad, every page. Why would I hide it?

Sound Like Your Home?

  • Simply Want Better WaterBetter water at every tap, shower and appliance, without buying bottled.
  • Weird Taste Or SmellA taste in the tap water or a smell in the shower you can’t put your finger on.
  • Skin & Hair IssuesYou or someone at home dealing with dry, itchy skin, eczema flare-ups or hair loss.
  • Limescale Build UpWhite marks on shower screens and taps, or scale in the kettle, coffee machine and hot water system.

If any of these sound familiar:

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