Whole-home filtration, backed by real customers — not just our word for it.



It filters your water on your mains line, where it comes into your home. So every tap, shower and appliance runs on filtered water, not just the kitchen tap.
It is safe. Chlorine, and in parts of Melbourne chloramine, is added to keep it that way on its way to you, and it’s still in the water when it reaches your shower and your glass. Our system reduces it before it gets to your taps.
No. It’s sized for the whole home, so you keep full pressure at every tap and shower.
No. Answer a few quick questions, have a quick chat with our team, and get your price without anyone coming to your home. Our plumbers only come out on install day.
2–3 hours on the day, done by our own dedicated plumbing team. On average it’s about 5 days from going ahead to installed.
About once a year. A fresh set is delivered to your door, and you swap them yourself with our step-by-step video.
You’re covered by our 30-day money-back guarantee, plus a 7-year workmanship warranty on the install.
My own eczema and scalp issues are what pulled me into this industry in the first place — chasing a natural fix became a genuine passion. Before Neptune, I worked for other filtration companies, learning the industry inside out and speaking with 1000+ customers along the way — so I know exactly what it takes to fix your concern.
Whatever it is, I'm confident we'll fix it. I know the level we operate at — that's exactly why my face is on every ad, every page. Why would I hide it?
If any of these sound familiar: